Interactive DH Concierge
Achieve Greater Efficiency in Reception and Guidance Operations
with Next-Generation AI-Powered Concierge Solutions
What Is the Interactive DH Concierge?
This is a reception and guidance system powered by generative AI–based Digital Humans.
The system recognizes visitors using the device’s built-in camera and enables conversations with the Digital Human through speech recognition.
With real-time audio and video generation, it delivers smooth, human-like interactions and supports multiple languages, allowing for automated and highly efficient reception operations.
Use Cases
With its ability to respond flexibly across a wide range of scenarios, the Interactive DH Concierge can be utilized in many different environments.
Exhibition Venues
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Provide company and product information in multiple languages
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Offer personalized guidance for each visitor, improving support during peak times or staff shortages
Accommodation Facilities
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Automatically recommend facility information and local sightseeing options tailored to each guest
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Operate as an AI concierge capable of supporting guests even during late-night hours
Commercial Facilities
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Suggest stores and campaigns based on customer attributes
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Support natural conversational guidance for floor navigation and store search
Public Facilities
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Automate responses to FAQ-related inquiries and reduce waiting times
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Provide multilingual guidance in stations, airports, and other transit hubs
Features
01
Natural Interactions Powered by Generative AI
Generative AI enables context-aware, natural conversations that were previously difficult to achieve with traditional systems.
02
Conversation logs can be automatically collected and analyzed to support service quality improvement and workflow automation.
Integration with Business Systems
03
Multilingual Support
The system supports major languages such as English and Chinese, allowing flexible adaptation to global use cases.
04
Personalized Experiences
Face recognition enables personalized guidance tailored to each visitor.
05
Highly Realistic Digital Humans
With advanced algorithms, the generated Digital Human models accurately reproduce the person’s voice and facial expressions across a variety of scenarios.
Product Architecture
Designed with a structure optimized for reception and guidance operations.
Implementation Process
Initial Consultation
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Service overview
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Requirements hearing
(Online meetings available)
Digital Human Creation
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Model selection
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Model filming
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Model generation
(Estimated timeline: 1 week)
Defining the Operational Workflow
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Finalizing the scope of interactions
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Extracting standard response scripts
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Mapping workflow logic
(Estimated timeline: 1 week)
Application Integration
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UX development
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Language configuration
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Model configuration
(Estimated timeline: 1 week–)
Prompt Tuning
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Adjusting pronunciation of proper nouns
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Optimizing response content
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Tuning response speed
(Estimated timeline: 1 week–)
Pricing
We provide customized pricing based on your intended use case and installation environment.
Please contact us for an individual quote.
Below are sample model-case pricing estimates for reference.
Exhibition Solution for Corporate & Product Presentations
What We Provide：
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Multilingual support (Japanese, English, etc.)
Enables smooth, visitor-specific explanations based on their attributes. -
Customizable presentation content
Edit scenarios flexibly to match exhibition goals—product introductions, company overviews, and more. -
Support for large touch displays
Visitors can select the information they want to explore, creating a more interactive exhibition experience.
Service Duration：From 1 month (short-term event support available)
Price Reference：From JPY 2,750,000 (tax excluded)
Front-Desk Reception Solution
What We Provide：
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Multilingual support (Japanese, English, etc.)
Ideal for facilities with many international guests. -
Customizable reception workflows
Supports visitor check-in, hotel front-desk guidance, and other operational flows. -
Integration with in-house systems
Seamlessly connects with facility systems for smooth reception and guidance operations.
Service Duration：From 1 year (designed for mid- to long-term operation)
Price Reference：From JPY 5,240,000 (tax excluded)
Tourist Facility Navigation Solution
What We Provide：
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Multilingual support (Japanese, English, etc.)
Meets the diverse needs of domestic and international visitors. -
Customizable guidance content
Configure nearby spot introductions, suggested model routes, in-facility guidance, and more. -
Integration with maps and visual materials
Provides clear and visually intuitive navigation.
Service Duration：From 1 year
Price Reference：From JPY 5,240,000 (tax excluded)
Recommended Operating Environment
OS
Android
CPU
QC6490/RK3588 or higher
Memory
8 GB or more
Other
Wired LAN connection supported