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Announced a conversational guidance solution with voice input and generative AI

2025.10.09

Our next-generation guidance solution, "Conversational DH Concierge," utilizing generative AI, will be featured at "CEATEC 2025," which will be held at Makuhari Messe for four days from Tuesday, October 14th to Friday, October 17th, 2025.


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■Exhibition overview

Event name: CEATEC 2025

Date: October 14th (Tuesday) - 17th (Friday), 2025 10:00 - 17:00

Venue: Makuhari Messe Exhibition Hall 3

Booth: 3H601

Official event website:https://www.ceatec.com/ja/


■Exhibition contents

1. Digital human guide experience at tourist information centers

A smiling digital human greets you at the tourist information center.

It will instantly answer questions like, "What tourist spots do you recommend?" or "What time is the next bus leaving?" in natural conversation.

This is a new travel support experience that combines AI-powered words and images.


① Tourist spot information

Tourist : "Can you recommend any places nearby?"

Digital Human : "Yes, the autumn leaves at XX Park are beautiful this time of year. I'll show you the map here."

- Real-time guidance of nearby spots using voice recognition and map integration

- Facility photos and transportation routes are also displayed on the screen

 

② Dining and accommodation recommendations

Tourist : "Can you tell me where I can eat some delicious local food?"

Digital Human : "The XX restaurant in front of the station is popular. The average lunch price is about 1,200 yen."

- AI optimizes suggestions based on the user's age group and time of stay

- Realizing a "no-lost experience" when traveling

 

③ Transportation and access information

Tourist : "Is there a bus to the airport?"

Digital Human : "The next bus leaves at 2:10 PM from platform 3."

- Linked with timetable and transportation APIs, providing the latest information via voice and on-screen guidance

- Smoothly guide you to your destination without the hassle of searching for paper brochures

 

2. Digital human reception experience at the hotel front desk

There's no need to line up at the front desk; just call out and a digital human will greet you with a smile.

We welcome customers with natural conversation.

From check-in and hotel guidance to tourist information, the experience is as smooth as talking to a person.


① Check-in/check-out support

A digital human will guide you through everything from confirming your reservation to handing over the keys.

It is contactless and safe, allowing for smooth check-in even when it is crowded.


② Information on facilities and services within the building

Simply ask a question via voice and you will instantly receive information about the location and opening hours of restaurants, hot springs, conference rooms, etc.

Maps and photos are displayed on the screen to provide easy-to-understand support.


3. Recommendations for nearby sightseeing spots and local information

Through conversation, AI will suggest ways to spend your stay and recommended spots.

Tourist maps and event information will be displayed on the screen, providing an "experience that expands your travels within the hotel."


Please stop by our booth and have a chat with our DH concierge!


Please note: The English content on this page has been automatically translated by AI. It may contain inaccuracies or grammatical errors.

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